Terms of Service
1. Agreement to Terms
By engaging Alfa Transport LLC ("Agency", "we", "us") for digital marketing services, you ("Client") agree to be bound by these Terms of Service. These terms, along with a signed Service Agreement or Statement of Work, constitute the entire agreement between the parties.
2. Provision of Services
The Agency agrees to provide the digital marketing services as outlined in the client's specific Service Agreement. Services may include, but are not limited to, Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, social media marketing, and content marketing. The scope, timelines, and deliverables will be defined in the Service Agreement.
3. Client Obligations
The Client agrees to:
- Provide timely access to necessary information, data, and digital assets (e.g., website access, ad accounts, brand guidelines).
- Provide prompt feedback and approvals to ensure project timelines are met.
- Ensure that all materials provided to the Agency do not infringe upon the intellectual property rights of any third party.
4. Payment Terms
Payment terms will be specified in the Service Agreement. Typically, services are billed on a monthly retainer basis, payable in advance. Ad spend for PPC campaigns is a separate cost and is payable directly by the Client to the advertising platform (e.g., Google, Meta) or will be billed by the Agency as a pass-through cost, as agreed upon.
Late payments may result in a suspension of services and may incur late fees as specified in the Service Agreement.
5. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary information shared during the course of the business relationship. This includes business strategies, client data, campaign performance data, and other sensitive information. This obligation extends beyond the termination of the service agreement.
6. Intellectual Property
Any pre-existing intellectual property shall remain the property of its respective owner. All custom creative work, content, and campaign strategies developed by the Agency for the Client during the term of the agreement shall become the property of the Client upon full payment for the services rendered.
7. Limitation of Liability
The Agency will make every effort to achieve the Client's marketing goals, but does not guarantee specific results, rankings, or return on investment, as these are subject to factors beyond our direct control (e.g., search engine algorithm changes, market competition). The liability of Alfa Transport LLC for any claim arising from our services shall be limited to the total fees paid by the Client to the Agency in the preceding three (3) months.
8. Term and Termination
The term of the agreement will be specified in the Service Agreement. Either party may terminate the agreement with written notice, typically 30 days, as outlined in the contract. Upon termination, the Client is responsible for paying for all services rendered up to the effective date of termination.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Alfa Transport LLC is registered, without regard to its conflict of law provisions.